Support

Frequently Asked
Questions

Find answers to common questions about our services, process, and capabilities.

What types of events does VIART Production specialize in?

VIART Production specializes in a wide range of events including corporate events (conferences, product launches, annual meetings), entertainment productions (concerts, festivals, award shows), expo and trade show stands, brand activations, and film/video productions. We handle events of all scales — from intimate gatherings to large-scale stadium productions.

How far in advance should I book VIART for my event?

We recommend reaching out at least 4–6 weeks before your event for smaller productions, and 3–6 months in advance for large-scale events, tours, or complex expo builds. For major trade shows and festivals, 6–12 months notice ensures we can secure the best crew, equipment, and logistics for your project.

Do you provide services outside of New Jersey?

Absolutely. While we are headquartered in New Jersey, USA, we provide production services nationally across the United States and internationally. We have delivered projects in cities including New York, Las Vegas, Chicago, Miami, Los Angeles, and internationally in cities like Dubai, Barcelona, London, and Istanbul.

What LED screen sizes and configurations do you offer?

We offer a wide range of LED screen sizes from 4ft×6ft up to 10ft×12ft and beyond, with custom configurations available. Our screens support both indoor and outdoor environments, with pixel pitches ranging from 2.6 – 2.9mm for crystal-clear resolution. We also provide curved, transparent, and specialty LED installations tailored to your specific space.

Can you handle both the creative concept and technical production?

Yes — this is one of VIART's greatest strengths. We are a full-service production company, meaning we can support you from the very first creative concept all the way through to on-site technical execution and post-event wrap-up. Our in-house creative team works alongside our technical experts to ensure complete alignment between vision and execution.

How do you price your services?

Our pricing is customized based on the scope, scale, and complexity of each project. After an initial consultation where we understand your requirements, we provide a detailed quote outlining all deliverables and associated costs. We are transparent about pricing with no hidden fees, and we work with a range of budgets while maintaining our commitment to quality.

Do you offer on-site support during events?

Always. Our dedicated crew is present throughout the setup, rehearsal, live event, and teardown phases. We assign an on-site production manager to each event who serves as your single point of contact and ensures everything runs smoothly. We pride ourselves on being there for every moment — from the first load-in to the final load-out.

What equipment do you use for sound and lighting?

We use industry-leading equipment from top brands including d&b audiotechnik, L-Acoustics, and QSC for sound systems, and Robe, GLP, and Martin by Harman for lighting. Our inventory is regularly updated to ensure we always have access to the latest technology for your events.

How do I get started with VIART Production?

Getting started is easy. Simply fill out the quote form on our Contact page with basic details about your event or project, or give us a call directly at +1 (210) 555-0198. One of our production specialists will get back to you within 24 hours to schedule a discovery call and discuss how we can bring your vision to life.
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